Returns & Exchanges
At Happi Planet, we want you to be completely satisfied with your eco-friendly home essentials. If your order doesn't meet your expectations, we offer a 30-day return policy for unused products in their original packaging.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Pack with Care
Place the items in their original packaging, ensuring they are securely sealed to prevent any damage during the transit back to our warehouse.
- 3.Ship Your Package
Print the prepaid shipping label provided via email, attach it to your parcel, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our team inspects the returned items, we will process your refund or exchange within 5-7 business days to your original payment method.
